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General Conditions

Check-in and Check-out

Access to the room on the arrival day is guaranteed from 14:00 p.m., on the departure day the guest must clear out the room until 11:00 a.m.. Earlier arrival and later departure from the room is possible after prior agreement, if the hotel occupancy allows so.
Luggage storage is available in Resort Lípa for your need.

 
Credit Card Safety

Resort Lípa guarantees that your personal data are absolutely safe. Security software on our server (SSL) is industrial standard and one of the best softwares for safe trading that are available these days. All your personal data are encrypted, including number of your credit card, name and address.

 
Reservation Cancellation    

The guest may cancel reservation free of charge not later than 5 days before arrival.
In the case of cancellation of reservation less than 5 days before arrival, the guest shall pay 100 % price of the first night.

 
Advance Payment  

Advance payment is not required.

 
Internet    

Wireless Internet is available in the entire hotel for free.

 
Conditions for Children Accommodation and Extra Beds  

Children are welcome in the hotel.
Extra beds for not more than 2 children of the age of 0 to 6 are free of charge.
Baby cribs for all children of the age of 0 to 3 are free of charge.
Extra beds for all children of the age of 7 to 12 cost EUR 13 per person per night.
Maximum number of baby cribs in a room is 2.
Maximum number of extra beds in a room is 2.

 
Parking    

Private parking is possible for EUR 4 per day in the hotel grounds (reservation is not necessary).


Pets    

Pets are permitted upon request, for a possible fee.

 
Groups    

When more than 3 rooms are booked, other conditions and further amendments may be set.